Booking Policy

Booking & Payment

• Lessons are booked in 6-hour blocks.
• Payment is required in advance to reserve lesson times.
• Lessons are only confirmed and added to the diary once payment has been received.

Cancellations & Rescheduling

• A minimum 24 hours’ notice is required for cancellations or rescheduling requests.
• Lessons cancelled with less than 24 hours’ notice will still be deducted from the current block.
• If a student is absent from school due to illness, please let me know by 10am where possible. I’ll always do my best to offer an alternative date, though this cannot be guaranteed.

Communication

• Email is generally the best way to get in touch regarding scheduling or changes.
• For urgent same-day updates, please also send a text.